Wizz Air Reviews
Wizz Air has an overall rating of 3.0 based on 355 reviews. Customer feedback on Wizz Air is mixed: Wizz Air reviewers highlight positive aspects like affordable ticket prices, user-friendly booking process, punctual flight schedules, friendly staff, which strongly appeal to budget-conscious travelers, young adventurers, occasional flyers, European commuters. However, Wizz Air is often criticized for its limited legroom, additional fees for services, inconsistent customer service, flight cancellations.
355 reviews
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All Wizz Air Reviews (355)
gladys.Jacobs
May 24, 2026
"Cheap fare, but the fees added up"
I booked what looked like a cheap flight, but by the time I added luggage, it wasn’t really cheap at all. It felt like just about every little thing came with an extra charge, and the cabin bag rules were kind of confusing. I ended up paying around more than I expected in the end. The flight itself was okay, but the baggage costs definitely left a bad taste. I’m not sure I’d use them again...
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ernesto-Simpon
May 13, 2026
"They made booking way more annoying than it needed to be"
Booking the ticket itself was fine, but they really made the whole process feel exhausting. Every step was another push for bags, seat selection, insurance, or priority boarding. I get that extras exist, but it felt like they were trying to squeeze something out of me at every click. I just wanted to buy a ticket and move on.
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rex1976
May 01, 2026
"It showed up later than expected, which…"
It showed up later than expected, which was a bit frustrating at first, but it turned out okay. Not the smoothest experience, but not bad enough for me to be too upset about it
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Glenn_mattioli92
April 23, 2026
"Pretty decent overall"
The seats and floor looked clean enough, and the toilet was okay too. It wasn’t perfect or anything, but this was actually better than I expected. Not bad for that kind of place.
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ShannonThomas_02
April 23, 2026
"Rude ground staff really spoiled the start of my trip"
The ground staff were rude and not helpful at all. I asked a simple question and got snapped at like I was annoying them just by being there. It made everything feel stressful before I’d even boarded the plane. I can usually brush things off, but this really put a bad feeling over the whole trip and left me upset.
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James.brewer
April 21, 2026
"Paid for my flight with no…"
Paid for my flight with no issues at all. The card went through right away, and the confirmation email showed up quickly too! it was smoother than I expected... no failed payment, no waiting around, just done
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Kathryn-larson
April 11, 2026
"Really disappointing onboard service"
Flew with Wizz Air last week the onboard service was bad. The crew seemed annoyed right from the beginning, and it felt like no one really wanted to help. I asked for some water because I was feeling sick, got told to wait, and then they just forgot about it. Everything felt rushed, like passengers were just an inconvenience. I can deal with cramped seats or even delays sometimes, but the attitude on board was the worst part. not flying with them again if I can avoid it.
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RichardSato_72
April 09, 2026
"Got Through Faster Than Expected"
I had to call Wizz Air about my booking and got through quicker than I expected. The phone menu was kind of annoying to deal with, but once I reached an agent, they were helpful and sorted things out fine. It wasn’t a perfect experience, but compared to other airline call centers I’ve used, it was actually better than most. Did anyone else find their menu frustrating too?
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Pauline-kemp
April 09, 2026
"Refund was quicker than expected"
I had to cancel my flight, i was expecting the refund to take forever. But it actually came through fast, so that was a nice surprise.
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annie.Mudd
March 21, 2026
"Cheap flight, but cramped"
Flew with Wizz Air and it was okay for what I paid. The legroom isn’t great though... I’m not even that tall and after about an hour I was already feeling kinda squished. For a short flight it does the job, just don’t go in expecting to be comfy or anything. I’d probably use them again if the price was cheap enough.
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DebbieWhite_67
March 19, 2026
"Got Through It, But Not the Comfiest"
I used it it wasn’t very comfortable for me. I wouldn’t say it was unbearable or anything, and I made it through just fine, but I definitely noticed the lack of comfort while using it. It did the job, just not in the most enjoyable way
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hello_michael590
March 13, 2026
"Poor communication about flight change"
Wizz Air changed my flight time, but the email they sent was really unclear. I only realized what had happened when I checked the booking myself, which shouldn’t be how customers find out about something that affects their travel plans. A clear explanation and proper notice is just basic decency. The flight itself was fine in the end, but the poor communication made arranging transport way more stressful than it needed to be.
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VeraThurman_19
February 28, 2026
"Refund came through faster than I expected"
I had to cancel my flight and was a bit worried the refund process would turn into a hassle, so I kept checking for updates just to be sure. Thankfully, it was handled without much trouble. The money came back after a few days, and support was decent when I needed reassurance. Overall, it was a relief and no big drama...
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leonardadams0167
February 10, 2026
"Bad first impression trying to book a flight"
I tried booking what should’ve been a simple flight on wizzair, it left a bad first impression. The pages were loading slowly, the price seemed to change once I added bags, and there were way too many extra options being pushed at every step. I kept feeling like I had to double-check everything just to make sure I wasn’t accidentally paying for something I didn’t want. Not the smooth booking experience I was expecting at all...
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Todd_canaday05
January 29, 2026
"I added this on without thinking much…"
I added this on without thinking much since it was so cheap, but I’m really glad I did. It ended up saving me a bunch of hassle and made the whole process way easier. Definitely worth it!
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SEABERRY
January 22, 2026
"It took a little while to get…"
It took a little while to get a response, which was kind of annoying, not gonna lie, but they did answer my question in the end. So overall, it worked out
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Cherie.mccormick
January 19, 2026
"Decent snack options on my Wizz Air flight"
Flew with Wizz Air about a week ago and grabbed a sandwich and coffee onboard. Prices weren’t exactly cheap, but that’s kind of what I expect when buying food on a flight, maybe a few euros more than you’d pay normally. The sandwich was alright, nothing special, but it tasted fresh enough, and there were around a handful of drink options to pick from. The crew brought everything quickly too, probably within 10 minutes or so. I’d like to see a couple more hot food choices, but overall it was fine and I don’t really have any major complaints.
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Roy.perez
January 19, 2026
"There are plenty of routes available, which…"
There are plenty of routes available, which I really appreciate. I do have a high standard when it comes to convenience, though, and a few of the departure times weren’t ideal for me. Overall it works, but I’d love to see more flexible timing.
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john-Baker
January 09, 2026
"Boarding was really confusing... no one…"
Boarding was really confusing... no one seemed to explain where the lines were or which groups were supposed to go when. The staff looked annoyed, and people were pushing all over the place. It just made the start of the trip feel stressful before I even got on the plane.
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Gloria-mooney
January 07, 2026
"Easy enough, thankfully"
I used wizzair.com to book a short trip and, i was just glad it didn’t turn into another annoying booking ordeal. The pages loaded quickly, the prices and flight times were easy to understand, and adding baggage was straightforward. Checkout was simple too. I’m a bit tired of every service making you jump through hoops these days, but this one was fine and didn’t give me much to complain about.
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